Privacy Policy
Last updated: 11/11/24
Introduction
Andrea Lee Optometrist (“we,” “us,” or “our”) is committed to protecting the privacy of our patients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.andrealeeoptometrist.com] (the “Site”) or use our services. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.
1. Information We Collect
We may collect personal information from you in a variety of ways, including when you visit our website, book an appointment, or communicate with us. The types of information we may collect include:
• Personal Identification Information: Name, email address, phone number, date of birth, and address.
• Health Information: Medical history, prescription details, and other health-related information necessary for providing optometry services.
• Payment Information: Billing details, insurance information, and payment methods for transactions.
• Technical Data: IP address, browser type, device information, and browsing activity on our website.
2. How We Use Your Information
We use the information we collect from you for the following purposes:
• To provide and manage optometry services.
• To schedule and confirm appointments.
• To respond to your inquiries or requests.
• To send reminders and important notices.
• To process payments and manage billing.
• To improve our website and services.
• To comply with legal obligations.
3. Sharing Your Information
We will not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:
• Service Providers: We may share your information with trusted third-party providers who assist us in operating our website and delivering our services (e.g., appointment scheduling, payment processing).
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Business Transfers: In the event of a merger, acquisition, or sale of our practice, your information may be transferred to the new owners.
4. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
• Access: Request a copy of the information we hold about you.
• Correction: Request corrections to any inaccurate or incomplete information.
• Deletion: Request the deletion of your information, subject to legal and regulatory obligations.
• Opt-Out: Opt out of receiving marketing communications from us.
To exercise these rights, please contact us using the information below.
6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your experience. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.
7. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of these third-party sites.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically for any updates.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Andrea Lee Optometrist
47 The Street
Ashtead
KT21 1AA
01372 272 120
andrealeeoptometrist@gmail.com